Independent Waters Mass Spec Service and Support
KRSS are the independent experts in repair and servicing for Waters Mass Spec, LCMS, GCMS, HPLC and GC.
Independent Waters Services
We support MSMS (triple quad) Quattro series, single quad, and TOF machines. We also offer chromatography support for analytical systems including the Alliance series.
We can offer a range of service packages to suit any requirement, include decommissioning, relocation and installation options.
All our service plans are supported by quality spare parts fitted by experienced engineers, making sure your instruments will run as reliably as possible.
Standard Plan
Peace of mind in a cost-effective package.
What's included in our Standard Plan?
- Genuine replacement parts that save money compared with manufacturer list prices.
- 1 PM visit per year scheduled at the customers’ request (travel and labor covered).
- Heavily discounted breakdown visits.
- Cover a wide range of OEM's.
- Email and telephone support.
Premium Plan
Designed to give reassurance at fixed costs.
What's included in our Premium Plan?
- All inclusive service contract covering all breakdowns.
- 1 PM visit per year scheduled at the customers’ request (parts, travel and labor covered).
- Email and telephone support.
- Remote support.
Multi-Instrument Plan
All technologies under one plan.
What does the Multi-Instrument plan include?
- An umbrella contract covering multiple instruments.
- Provides heavily discounted engineer labour visits.
- Equipment from multiple manufacturers covered under one plan.
- Instruments can be added to the plan at no extra cost.
- Flexible visits that can be used for PM's, breakdowns, training or relocation etc.
- Email and telephone support.
Brochure Downloads
Which Waters service solution do you need?
We can offer you lots of options for servicing Waters scientific instruments, and those from other leading manufacturers all as part of one deal.