Independent Agilent Service and Support
With over 25 years experience in Mass Spec, LCMS, GCMS, HPLC and GC, you’re in safe hands.
Independent Agilent Services
We service complete HPLC and GC Agilent modules along with LCMS and GCMS series.
Our tailor-made contracts are designed to suit individual requirements and include decommissioning, relocation, and installation options.
All our service plans are supported by quality spare parts. This provides customer peace of mind, ensuring results are not compromised.
Agilent are a major international manufacturer of laboratory instruments, and our engineers have extensive experience in repairing and servicing their systems across the UK. However, our key strength as an independent service provider is that we aren’t restricted to a single OEM, so we can cover most equipment provided by the leading suppliers all as a single point of contact.
By working with KRSS you can dramatically simplify your processes for servicing and repairs in your laboratory, get competitive quotes, and make sure that you are getting the very best service and value for money available. Look below for the different service packages we offer, or get in contact if you have a requirement for a bespoke solution.
Standard Plan
Peace of mind in a cost-effective package.
What's included in our Standard Plan?
- Genuine replacement parts that save money compared with manufacturer list prices.
- 1 PM visit per year scheduled at the customers’ request (travel and labor covered).
- Heavily discounted breakdown visits.
- Cover a wide range of OEM's.
- Email and telephone support.
Premium Plan
Designed to give reassurance at fixed costs.
What's included in our Premium Plan?
- All inclusive service contract covering all breakdowns.
- 1 PM visit per year scheduled at the customers’ request (parts, travel and labor covered).
- Email and telephone support.
- Remote support.
Multi-Instrument Plan
All technologies under one plan.
What does the Multi-Instrument plan include?
- An umbrella contract covering multiple instruments.
- Provides heavily discounted engineer labour visits.
- Equipment from multiple manufacturers covered under one plan.
- Instruments can be added to the plan at no extra cost.
- Flexible visits that can be used for PM's, breakdowns, training or relocation etc.
- Email and telephone support.
Brochure Downloads
Which Agilent service plan is the right one for you?
Get in touch to discuss your repair or servicing needs for your Agilent, or other lab instruments.