KRSS support all major Mass Spectrometer and Chromatography manufacturers instruments including:
- Waters / Micromass
- ABI / Sciex
- Perkin Elmer
- Call +44(0)161 2410040 for other manufacturers
- Genuine replacement parts that save money compared with manufacturer list prices
- Regionally based engineers to for rapid response
- Electronic Engineers Reports
- 48 hour standard response
- Flexible pre-planned maintenance visits throughout the year - scheduled at the customers’ request
- Multiple manufacturers’ equipment covered
- Preferential breakdown and travel/labour rates
- Various electromechanical cover including power board assemblies support
- Fully inclusive options, where consumables/electromechanical support can be included as part of a package
- Flexible payment plans to suit all budgets
- “Back to Bench” support – our fully equipped workshop is available for all equipment needing this support
- Fully compliant OQ/PV packages – KRSS Ltd is an ISO9001 accredited company
- All qualification tests carried out by KRSS are 21 CFR Part 11 compliant
- Online System Solutions software that tracks the history and management of all KRSS Service Contracts - software keeps a complete log of every service visit, breakdown and all work carried out on a customers’ system
- Secure access to data via KRSS website. We provide our customers with secure access to their call/instrument history via a protected password. Features of this service include review incident notes, consumables fitted, track instrument history, log new calls to KRSS directly.
- Training – KRSS can offer various levels of training to our contract customers at preferential rates. From basic chromatography trouble-shooting to advanced analytical techniques.
Please contact the KRSS team to experience a fresh way of having total peace of mind when selecting a Service Contract for your equipment.
Why settle for either Silver, Gold or Platinum when you could have all three?